This Cookie Policy explains how Byteware, the company behind PropHaven ("we", "us", "our"), uses cookies and similar tracking technologies when you use our property management platform and website (collectively, the "Service"). It should be read alongside our Privacy Policy.
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit a website or use a web application. They are widely used to make services work, work more efficiently and to provide reporting and analytical information to service operators.
Similar technologies include local storage, session storage and pixels we use the term "cookies" throughout this policy to refer to all such technologies.
2. How We Use Cookies
We use cookies to:
- Keep you logged in to your PropHaven account securely
- Remember your preferences and settings
- Protect the Service against cross-site request forgery and other attacks
- Understand how users navigate and use the platform so we can improve it
- Measure the performance of new features and changes
We do not use cookies for advertising targeting, retargeting or cross-site tracking.
3. Types of Cookies We Use
Strictly Necessary
RequiredThese cookies are required for the Service to function. They enable core functionality like user authentication, session management and security. You cannot opt out of these cookies as they are essential to the platform working correctly.
Examples
- Session token (keeps you logged in)
- CSRF protection token (security)
- User preference storage (language, display settings)
Functional
OptionalFunctional cookies allow us to remember choices you've made (such as your notification preferences or selected filters) and provide enhanced, personalized features. Disabling these may affect your experience.
Examples
- Remembered UI preferences
- Form autofill state
- Last-visited section in the app
Analytics
OptionalAnalytics cookies help us understand how users interact with the Service which features are used most, where users encounter friction and how we can improve. All analytics data is aggregated and does not identify individual users.
Examples
- Page view tracking
- Feature usage events
- Session duration and navigation paths
4. Third-Party Cookies
We may use third-party analytics services (such as privacy-focused analytics tools) that set their own cookies to help us understand Service usage. These providers process data in accordance with their own privacy policies and our data processing agreements with them. We choose providers that offer strong privacy protections and, where possible, data anonymization.
We do not use advertising networks or social media tracking pixels.
5. Your Cookie Choices
You have control over cookies in the following ways:
Browser settings
Most browsers allow you to view, manage and delete cookies through their settings. You can block all cookies, block third-party cookies only or clear cookies when you close the browser. Note that blocking strictly necessary cookies will affect your ability to use the Service you will not be able to remain logged in.
Common browser instructions: Chrome → Settings → Privacy and Security → Cookies · Firefox → Settings → Privacy & Security · Safari → Preferences → Privacy · Edge → Settings → Privacy, search and services.
In-app preferences
When available, PropHaven provides in-app controls for optional cookies (functional and analytics). These controls will be accessible in your account settings once the platform launches.
Do Not Track
Some browsers transmit a "Do Not Track" signal. We honour this signal for optional analytics cookies.
6. Updates to This Policy
We may update this Cookie Policy when we introduce new features, change service providers or are required to by law. We will update the "Last updated" date and, for material changes, notify you via email or an in-app notice.
7. Contact
If you have questions about our use of cookies, please contact us at: