FAQ

Questions, answered honestly

We're pre-launch and building in the open. Here's where things stand and what early access actually gets you.

Getting started

When does PropHaven launch?

We're onboarding early-access teams in waves through 2026, with general availability planned for early 2027. Joining the waitlist puts you in line for the next wave.

What does early access include?

The full workspace portfolio, leases, payments, maintenance and team roles free while we're in early access. Some features are still maturing and your feedback directly shapes what we ship next.

How long does setup take?

Most teams are up and running in an afternoon. You import owners, properties, units and tenants from CSV and early-access members get hands-on help from us during onboarding.

Migrating your data

Can I import from Buildium or AppFolio?

CSV import for owners, properties, units and tenants works today. Direct migration tools for the major platforms are in progress; early-access teams get hands-on help moving their data.

Will I lose history when I switch?

You can bring across your active leases, tenant records and unit details. Historical transaction data can be imported via CSV as well, so you're not starting from a blank slate.

Pricing & plans

How is pricing structured?

Plans are based on the number of users and organizations in your workspace, not per unit so growing your portfolio doesn't grow your bill. Final numbers are set at launch; early-access members lock in preferred pricing.

What are the plan limits?

Starter covers up to 5 users and 3 organizations, Growth up to 20 users and 10 organizations and Portfolio is unlimited on both. You can move up a tier at any time and your data comes with you.

Is there a contract or setup fee?

No setup fee and no long-term contract during early access. It's free while we're in early access and you can cancel anytime.

Security & data

Is my data secure?

All data is encrypted in transit and at rest, with role-based access controls and full audit logs. We treat lease and payment data with the care a financial system requires.

Who can see what in my workspace?

Access is governed by granular, permission-based roles. Managers, owners, staff and vendors each see only what their role allows and every organization is isolated in its own workspace.

Still have questions?

Email us at hello@prophaven.co.zw a real person on the team will reply.

Be first in when the doors open.

Early-access members get free onboarding, migration help and preferred pricing that carries over after launch.